Viking Dishwasher has broken AGAIN!?
*Rumble* *Grind* *Beep* *Rumble* (and repeat) is what we heard when we came downstairs one recent Saturday morning. Our Viking dishwasher (Professional Series) was making this constant and wretched rumbly-grinding-beeping sound. “Oh No!” we thought as we made our approach in the hopes that the sound would miraculously stop and our recently-DIY-fixed dishwasher would magically return to normal. “We JUST fixed this thing; now what!??!”
When Someone Adds Dish Soap To Your Viking Dishwasher
Well, it turns out that a member of our family accidentally put dish soap (the concentrated dish soap that was to be used for killing weeds in our gardens and lawn) into the dispenser that is designed to receive AUTOMATIC dishwasher detergent. As we opened the door the concentrated aroma that is meant for a sink full of dishes (literally) wafted up out of the dishwasher and we were greeted by the soft, white, and fluffy suds that you should NEVER see within the bounds of an automatic dishwasher.
Our dishwasher was very unhappy: it had a strange scent, it was full of fluffy, white suds, and couldn’t seem to empty itself (hence the noise at the start of this post) no matter how hard it tried to.
Begin the Google search!
We searched high and low for a solution while emptying the dishwasher and simultaneously scratching our heads in amazement (“how can this happen”, “what do we do now”, “this dishwasher is cursed!”, etc.) Given that this is a Viking, as we’ve posted elsewhere on the site, it’s nigh impossible to get one repaired by someone other than yourself. Your only true choices are Google and your own intuition. We went with Google first…
We tried your standard fare:
1) Reset the dishwasher by holding down the start button. Nope. It just kept on flashing those lights.
2) Fill the unit with water, hoping that it will empty itself and remove the suds. It emptied itself! The suds were mostly gone! But the unit wouldn’t clean dishes, it would only empty.
3) Unplug the unit while trying every combination of holding buttons down while turning the unit back on. Nope.
While messing with all of the combinations above (and more) we came across an article that talked about how suds in a dishwasher (and in this case, not a Viking specific article) can cause water to overflow within the unit and come out of the unit all over your floor. We did not experience this phenomenon. However, the article also mentioned that a drain pan existed beneath the tub and this drain pan would fill with water and this water would prevent the unit from properly starting back up again.
We grabbed a couple of box fans (the kind you’d use to cool down a horse in a stall during a hot summer) and aimed them at the front of the unit. We then unplugged the unit, removed the kick plate (not sure what you call it, but it’s the removable plate beneath the tub door) to expose the area beneath the tub, and proceeded to blast it with air from both box fans for many, many hours (overnight.)
The Moment of Truth
We came downstairs first thing in the morning, removed the box fans, replaced the kick-plate, and plugged the unit in. We crossed every finger and toe we had in our arsenal and pressed the start button before closing the tub door.
THE UNIT STARTED!
Ok, well, that’s not fancy at all, since it did that yesterday. Remember, the unit successfully drained itself when we manually filled it with water.
THEN THE UNIT STARTED AUTOMATICALLY FILLING WITH WATER AND MAKING THE BEAUTIFUL SOUNDS OF CLEANING!
Now that’s magic! We did it! We fixed the dishwasher once more!
As we look back at the last 5 years with this dishwasher we can’t help but wonder if we paid extra for the name/quality, or if we paid extra for the challenges that this unit has brought to us for conquering; a confidence booster, if you will. It’s a coin toss, really.
Have more dishwasher issues…